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Storm damage? Here is your claim checklist.

Tick the damage you can see and answer two questions. You get the steps for documenting it and filing a claim, in order.

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What damage do you see?
When was the storm?
Is water getting in right now?

Your claim checklist

  1. Photograph the damage and note the dateTake dated photos from the ground and, for any leak, from inside. Write down the date of the storm. Never climb onto a damaged roof.
  2. Find your policy and deductibleLook up your deductible and whether your policy has a separate wind or hail deductible. That tells you what to expect before you call. Your policy also says how soon damage must be reported.
  3. Book a free storm inspectionA Patriot inspector checks the roof, gutters and siding and gives you the 21-Point Roof Inspection Report with photos, with hail hits marked. Storm, hail and wind inspections are free.
  4. Decide whether to fileThe report shows what damage is there. Whether to file a claim is your decision. If we do not find storm damage, the report says so.
  5. File the claim with your insurerGive them the storm date, your photos and the inspection report. Write down your claim number and every adjuster contact.
  6. A Patriot team member meets the adjusterWe meet the adjuster at your home, walk the roof and point out the damage we found. We do not argue with the adjuster, and the coverage decision is the insurer's, not ours.
  7. Get the approved work doneOnce the claim is settled, you choose your roof package and we do the work, backed by our written guarantees.

Book a free storm inspectionCall 501.441.2900

General information, not insurance advice. Coverage, deductibles and deadlines vary by policy and insurer; your agent can confirm yours.

Common questions

Can you tell me if my insurance will pay?

No. Only your insurer decides coverage. We can show you, with photos, what storm damage is on your roof, and a Patriot team member will meet the adjuster to point it out.

Is the storm inspection really free?

Yes. Inspections for hail, wind and storm damage are free, with a 21-point report and photos. A repair visit for a leak that is not storm related carries a $79.99 diagnostic fee, with no fee for Patriot Care Club members.

What if you do not find storm damage?

The report says so, with the photos. Filing a claim for damage that is not there does not help you.

Do I have to use Patriot if I file a claim?

No. You choose your contractor. The inspection report is yours to keep.

More on storms: storm damage repair, how the roof insurance claim process works in Arkansas and cosmetic vs functional hail damage.

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Pick a time that works for you. Storm, hail and wind inspections and replacement estimates are free.

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